Benny Family Assistant - Privacy Policy
WHAT BENNY IS
Benny is a private, non-commercial text-message assistant application used by a single household. It helps one family manage a shared calendar, a grocery list, reminders, and school-related notifications. Benny is not a product, is not sold, and is not offered to the public. Its only users are the account holder and members of her immediate family.
WHO RECEIVES MESSAGES
Messages go only to the four household phone lines designated by the account holder, and only after each line's end user has opted in by texting the number first, as described in the Text Messaging Opt-In section below. There is no public sign-up form, no mailing list, and no way for anyone outside the household to subscribe.
INFORMATION COLLECTED
- Mobile phone numbers of household members, used solely to recognize who is texting and to reply to them.
- Message content household members send, such as grocery items, calendar requests, and questions.
- Household information the family chooses to provide, such as calendar events, school schedules, and carpool arrangements.
HOW INFORMATION IS USED
Information is used only to operate the assistant for the household: replying to messages, maintaining the family's shared calendar and lists, and sending the reminders the account holder has configured. It is never used for advertising, profiling, or any commercial purpose.
SHARING
We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.
Information is disclosed only to service providers acting on the operator's behalf solely to deliver the service (the messaging platform that transmits the texts and the AI processor that generates replies). These providers are not permitted to use any information for their own purposes, including marketing or promotion.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties.
MESSAGE FREQUENCY AND RATES
Message frequency varies and is low, typically a few messages per day at most. Benny replies when a household member texts it, plus a small number of scheduled reminders. Message and data rates may apply.
OPTING OUT
Reply STOP at any time to stop receiving messages; STOPALL, UNSUBSCRIBE, CANCEL, END, and QUIT are also honored. Opting out takes effect immediately and lasts until the person texts START, which re-sends the opt-in confirmation. Reply HELP for help.
TEXT MESSAGING OPT-IN (HOW CONSENT IS COLLECTED)
Benny Family Assistant sends text messages, from +1 (619) 983-0434, only to the four household phone lines designated by the account holder. There is no advertising, no public sign-up form, and no way for anyone outside the household to subscribe.
There is one opt-in method. The account holder designates the four eligible household phone numbers in the application configuration; designation alone starts no messaging. No message of any kind is sent to a designated line until that person initiates by texting the keyword BENNY (or any first message) to +1 (619) 983-0434 from their own phone. Sending that first text is the consent action. The assistant replies only to designated household lines, and only after that line has texted it first; a text from any other number is ignored and receives no reply. Scheduled reminders (a nightly schedule summary and school-day homework reminders, as configured by the account holder) are sent only to lines that have completed this text-first opt-in.
For the two lines belonging to minor household members, consent was given on the minor's behalf by a parent, the account holder or her spouse, who registered the number and authorized participation before the line was activated.
On first contact, a new participant receives this confirmation, verbatim:
"You're now subscribed to Benny, this family's assistant. Message frequency varies, a few messages a day at most. Message and data rates may apply. Reply STOP to opt out any time, or HELP for help."
Message frequency varies and is low, typically a few messages per day at most. Message and data rates may apply. Reply STOP at any time to stop receiving messages; opting out is honored immediately and lasts until the person texts START, which re-sends the confirmation above. Reply HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties.
The full opt-in workflow, with images of the opt-in experience, is published at https://familyassistantbenny.com/text-messaging-opt-in.
DATA RETENTION AND SECURITY
Conversation history and household data are stored privately on the family's own computer and are not published, sold, or transferred. Each household member's conversation is kept private from the others.
CHILDREN
Two household members are minors. All consent for the minors' phone lines was provided on their behalf by their parents, the account holder and her spouse, who registered the numbers, authorized participation before activation, and administer the service. The children's information is collected and used only with parental consent, solely to operate the assistant, and is never shared outside the household.
CONTACT
alexandnicosmom@gmail.com